Updated 4th April, 2025

Hello, and thank you for booking in with Siggy.
NEW CLIENTS, PLEASE NOTE: Men are accepted by direct referral only.*

Please ensure you read these policies below throughly when booking in online which strictly apply to all massage bookings.

*Sports & Body Massage Treatments, Hours & Prices are subject to change without being notified*

  • Face masks/coverings are now optional. Siggy will continue to wear her mask throughout your session in her massage room.
  • Siggy has been double vaccinated and had a booster jab. She will continue to make your health and well-being her priority and, hence, will maintain certain procedures to keep us all safe. 
  • Siggy maintains the highest standards of hygiene and cleanliness. Siggy will provide a clean towel and fresh couch roll on the massage table, as always.
  • Your water refreshment will continue to be provided in a disposable cup. And, contactless payment is available.
  • Siggy does still kindly ask that if you feel/are unwell, or suffering with/from COVID-19, that you reschedule your massage appointment.
  • Please note that there is no waiting room but plenty of coffee shops near by for family or friends to wait and meet you after your massage appointment.

(Please note, there are family pets on the premises.) 

  • No full or partial refunds will be given for any Sports & Body Massage payments.

Each massage is hands on for the full time booked so allow EXTRA TIME before your session for prep and payment.

{Sports & Body Massage NEW Location requires entry buzzer and phone to home-based studio.
Allocated, or street-parking available.}
 

All initial online massage appointments booked are considered an enquiry until Sports & Body Massage receives your online booking Consultation Form to complete at time of booking. Then you will receive your confirmation that your massage appointment has been accepted. 

 

First visit? More F A Q S Here! Please arrive 10-15 minutes early to start the relaxation process. You can get comfortable,  and discuss with your therapist what you’d like to focus on. Clients who are over 10 minutes late will be asked to reschedule their appointment, and will be charged a cancellation fee. 

 

SPORTS & BODY MASSAGE TERMS AND CONDITIONS

All appointments must be booked online. Walk-ins and same-day bookings are not accepted.

You will receive an automated online/emailed consultation and consent form at the time of booking. These must be completed accurately and signed. Your appointment is only confirmed once the form is reviewed and received. Incomplete forms or undisclosed medical issues will result in cancellation.

No Massage reminder/confirmation? No MASSAGE BOOKED!

An updated form will need to be completed if you haven't been to Sports & Body Massage within six months.

Yes. All previous or updated health conditions, medications, and changes must be disclosed at least 24 hours before your appointment. Written medical clearance may be required to ensure safe treatment.

You must notify your massage therapist of any changes to your health or medical information prior to your next massage, both written and spoken.

After receiving your automated reminder, please confirm your appointment at least 24 hours in advance. Unconfirmed slots may be released for rebooking. Please allow up to 24 hours for enquiry responses.

Please arrive 10 minutes early. Massage sessions start and end at the scheduled time booked.

24 hours’ notice is required to cancel. Failure to provide notice results in a 100% cancellation fee. Unpaid fees may lead to removal of future bookings. Repeated no-shows or cancellations may result in refusal of service.

Emergency cancellations are determined at the practitioner’s discretion.

Yes. At least 24 hours’ notice is required. Rescheduling must occur within 7 days of the original appointment and is subject to availability.

Arriving up to 10 minutes late will result in cancellation unless prior notice is given. Full sessions cannot be provided if insufficient time remains.

 

 

 

 

 

SPORTS & BODY MASSAGE POLICIES

Sports & Body Massage requires use of the entry buzzer to access the home-based studio.

Allocated or on-street parking is available. If driving, please note your parking request in your booking notes at the time of booking.

Note: There is a raised ramp/bump. Low-profile cars may scrape and may not be suitable.

Splashpoint cycle racks are provided outside the reception area ONLY.

Clients must wear mandatory sports shorts or suitable underwear. Towels are provided for privacy and comfort only.

No. This massage therapist does not diagnose conditions, provide medical or psychological advice, or recommend stretches/exercises. Any advice regarding herbs, nutrition, supplements, or changes to your diet should be approved by your personal physician. Always consult your healthcare provider before making health-related decisions.

Clients must be 18 years or older. Pregnancy massage is not offered at any stage.

No pets, children, food, or drinks are permitted. This business is not responsible for lost or damaged vehicles or personal belongings.

Yes. Male clients must be referred by an existing client. Unknown male bookings made online without prior arrangement will be cancelled.

Yes. Massage service may be refused due to incomplete documentation, medical concerns, or inappropriate behavior.

Any inappropriate behavior, harassment, derogatory comments, disruptive actions, substance-related issues, or advances by the client will result in immediate termination of service and potential legal action. Full payment remains required.

No refunds are provided for massage services or gift cards. Payments cover professional time and materials used.